Shipping policy

Shipping Policy for Waligora.com

Thank you for shopping at Waligora.com. We strive to provide reliable and efficient shipping services to our customers. Please review the details below regarding our shipping practices.

Shipping Destinations

  • We currently ship exclusively to addresses within the United States and its territories (including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands).
  • We do not ship to international addresses, P.O. boxes, APO/FPO addresses, or freight forwarders at this time.

Shipping Costs and Calculation

  • Shipping is not free on any orders at this time. All shipping charges are the responsibility of the customer.
  • Shipping rates are calculated dynamically at checkout based on factors such as the weight and dimensions of your order, your shipping address, and the selected shipping method.
  • We use standard carriers (e.g., USPS, UPS, or FedEx) to determine the most appropriate rates and delivery options.

Order Processing and Delivery Times

  • Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) after payment confirmation. Many orders are shipped on the same day, if received before Noon.
  • Estimated delivery times vary by carrier and destination:
    • Standard shipping: 3-7 business days.
    • Expedited options (if available): 1-3 business days.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or high order volumes.

Free Shipping Promotions

  • While we do not offer free shipping as a standard policy, we may introduce free shipping coupons or promotions in the future. These will be applied at checkout when eligible and will be subject to specific terms (e.g., minimum order value or expiration dates).

Tracking and Updates

  • Once your order ships, you will receive a confirmation email with tracking information. You can track your package directly through the carrier's website.

Shipping Issues

  • If your order arrives damaged or incomplete, please contact us within 7 days of delivery at Support@Waligora.com with your order number and details. We will work to resolve the issue promptly.
  • We are not responsible for packages lost or damaged by the carrier, but we can assist with filing claims.

This policy is subject to change without notice. For the most up-to-date information, please check this page or contact our customer support. If you have any questions about shipping, feel free to reach out!